eBrigade WhatsApp module
Open WhatsApp in one click from eBrigade
The module adds three uses of WhatsApp to eBrigade: a direct link to a member, built from the number on their record; group sending from the Message screen, with your text already written for each recipient; and an invitation link to the WhatsApp group of a section or activity, based on the group ID entered. Everything opens directly in the WhatsApp app, with no copying and pasting.
These buttons are about the full eBrigade subscription: this module is included at no extra cost in every plan.
Direct WhatsApp links to a member, pre-filled group sending from the Message screen and invitation links to section or activity groups, in one click from eBrigade.
What is eBrigade’s WhatsApp module?
Direct WhatsApp links to a member, pre-filled group sending from the Message screen and invitation links to section or activity groups, in one click from eBrigade. It is included at no extra cost in every eBrigade plan.
Why use the WhatsApp module?
Some of your field teams use WhatsApp as their main channel and don’t check the eBrigade app regularly. To reach them, you have to juggle between the management tool and WhatsApp: finding the right number, retyping it with the right international dialling code, or fetching the group’s invitation link from somewhere else. This manual back-and-forth wastes time and causes errors.
What the WhatsApp module changes in eBrigade
From a member’s record, a link opens a direct WhatsApp conversation with their number, automatically normalised with the right international dialling code. From an activity or a section, a link opens the corresponding WhatsApp group based on the invitation ID entered. From the Message screen, the WhatsApp button prepares a group send: one link per recipient, with your text already written. Whether all these links are displayed is controlled by a native on/off switch.
What you can do with WhatsApp
From a member’s record, a WhatsApp link opens a one-to-one conversation with their number, handy for reaching a specific team member without looking up their number.
Each section and each activity can be associated with a WhatsApp group by entering its invitation ID. eBrigade then displays the group’s chat.whatsapp.com link, ready to open.
Numbers are cleaned up and prefixed with the right dialling code (priority to the country code on the record, then the country of residence, then the global prefix, then the instance’s default country), with conversion of alpha-2 codes and removal of the redundant local leading 0.
Because the direct link to a member is built from the number on their record, any change to the number is automatically reflected the next time it is used, with no re-entry.
Direct and group links are available directly on the member, section or activity record. In the Message screen, the WhatsApp button prepares one link per recipient with your text already written, with no intermediate step.
The module does not import your contacts into WhatsApp and needs no intermediate app: it relies on WhatsApp’s official universal links (wa.me for contacts, chat.whatsapp.com for groups).
Step by step
A native on/off switch controls the display of every WhatsApp element in the product: direct link to a member, activity group link and section group link. No intermediate app or contact sync is required.
From a member’s record, the WhatsApp link opens a direct conversation with their number. The number is cleaned up and prefixed with the right international dialling code based on the record’s data.
For each section and each activity, you enter the ID (or URL) of the WhatsApp group invitation. eBrigade rebuilds the corresponding chat.whatsapp.com link and displays it directly in the interface.
Direct and group links are available from the relevant records. From the Message screen, the WhatsApp button lists the reachable recipients with a link for each, your text already written, and opens them one after another if you wish. One click opens the native WhatsApp app on mobile, with no retyping or copying and pasting.
Where this module really pays off
Fire and rescue services (SDIS) & volunteer firefighters: direct link to a volunteer from their record, group sending with a pre-filled message, or opening the section’s WhatsApp group, in one click from eBrigade.
Volunteering & associations: a communication relay to members who prefer WhatsApp to email or push notifications.
Civil protection & outreach rounds: immediate access to the activity group or direct contact with a team member during an intervention, from the eBrigade interface.
Multi-country organisations: reliable WhatsApp contact thanks to automatic normalisation of numbers and international dialling codes.
Frequently asked questions
Do WhatsApp phone numbers have to be entered by hand?
No. The module uses the numbers already stored in eBrigade’s staff records, with international dialling codes handled. Links are built automatically from this data.
Can a WhatsApp group be associated with a section or an activity?
Yes. A WhatsApp group ID can be entered for each section and each activity. The invitation link is then displayed directly in the interface, with no need to look it up or copy it.
Does this module replace eBrigade’s internal messaging?
No, it complements it. WhatsApp remains an external channel with no traceability in eBrigade. For communications that need to be archived, tracked or confirmed, internal messaging and the Read receipt module remain the right tools.