eBrigade Advanced messaging module
Your teams’ internal messaging, centralised in eBrigade
Communicate internally through one-to-one or group conversations, with attachments and email or push notifications. Each member keeps their own inbox, archives their threads and sets their own preferences, with no external tool.
These buttons are about the full eBrigade subscription: this module is included at no extra cost in every plan.
Asynchronous internal messaging: inbox, individual and group conversations, attachments, archiving (manual and automatic) and email/push notifications according to each member’s preferences.
What is the eBrigade Advanced messaging module?
Asynchronous internal messaging: inbox, one-to-one and group conversations, attachments, archiving (manual and automatic) and email/push notifications according to each member’s preferences. It is included at no extra cost in every eBrigade plan.
Why use Advanced messaging?
Internal exchanges are scattered across personal email, text messages and third-party apps: conversation threads are impossible to find, and attachments get lost in mailboxes the organisation does not control. Without a dedicated conversation space in the tool your members already use, every exchange starts from scratch and nothing is properly archived.
What Advanced messaging changes in eBrigade
All internal exchanges take place in a built-in inbox: one-to-one or group conversations, attachments, threads you can consult at any time. Each member archives their conversations (manually, in bulk, or automatically after a delay they configure), mutes a discussion and chooses whether to receive notifications by email, by push, or not at all. No more need for an external tool for internal communication.
What you can do with Advanced messaging
All your one-to-one and group conversations are gathered in one inbox, with Received and Archived filters and a preview of the latest message in each thread.
Start a conversation with one member or several at once. Autocomplete finds recipients by name, and every group thread remains accessible to all its participants.
Attach a file to any message, whether when starting a conversation or within the thread. The attachment stays accessible to all participants directly in eBrigade.
Archive or delete a conversation, or several in a single operation using multiple selection. Automatic archiving after a configurable number of days keeps your inbox tidy effortlessly.
Mute a conversation to silence its notifications without leaving it. An unread message counter updates in real time to flag what needs your attention.
Each member turns email and push notifications on or off independently, and sets a signature added to their messages. The system respects everyone’s existing unsubscribe preferences.
Step by step
Find your recipients by name with autocomplete, add one or more for a group thread, type your message and attach a file if needed. The conversation appears immediately in each participant’s inbox.
Members reply in the thread from their account or the app. An unread message counter updates in real time, and each participant can mute a conversation to silence its notifications.
With each new message, participants are notified by web notification, push and email according to their personal settings. Unsubscribe preferences are always respected: a member who has turned off a channel receives nothing on it.
Archive a conversation in one click, or several at once using multiple selection. Set up automatic archiving after N days of inactivity, and find your threads at any time in the Archived filter.
Where this module really pays off
Fire and rescue services (SDIS) & firefighters: one-to-one or group conversations between members of the same organisation, with attachments viewable in the member area.
Associations & volunteering: internal exchanges centralised in eBrigade, without juggling personal email and third-party messaging apps.
Training & call-ups: discussion threads by topic, archived automatically after the configured delay to keep a tidy inbox.
Team leaders: a real-time unread message counter and email or push notifications so nothing gets missed.
Members on the move: read and reply to conversations from the app, with non-priority threads muted.
Frequently asked questions
How does internal messaging work?
It is asynchronous messaging: one-to-one or group conversations between members, available at any time from the member area or the app. Each thread brings together the messages and attachments exchanged, and the inbox separates active conversations from archived ones.
Which notification channels are used?
With each new message, participants can be alerted by web notification, push notification and email. Each member turns email and push on or off independently in their preferences, and muted conversations generate no notifications. The module does not send text messages.
Can we archive or delete several conversations at once?
Yes. You archive or delete a conversation in one click, or several in a single operation using multiple selection. You can also set threads to be archived automatically after a configurable number of days, to keep your inbox in order without lifting a finger.
Can we customise our notifications and messages?
Each user sets their own preferences: email and push on or off, muting of specific conversations, and a personal signature automatically added to their messages. The system also respects the unsubscribe preferences already recorded in eBrigade.
How is it different from the AI chat & messaging module?
Internal messaging is asynchronous: threads can be read at any time and are notified by email or push. That module, on the other hand, is real-time instant messaging with sound notifications, designed for quick exchanges between members who are online at the same time. The two complement each other.