One product.
You pay for your size.

Monthly billing is charged each month on a 12-month term. Yearly billing is also a 12-month commitment, but with a 10% discount and a price locked in for the period. There is no functional difference between the two — you get the same product either way.

All 50 core modules are included at no extra cost in your subscription: personnel, scheduling, the native iOS/Android mobile app, SMS mobilisation, CRM, AI assistant, Live availability, training, certifications, employment contracts, payment methods, donations, ticketing, memberships, statistics, REST API, contextual help on every page, the built-in support centre, EU GDPR hosting and more. The other 23 modules (eBrigade Coaching with dedicated human support, GPS geolocation, enterprise SSO, accounting, and so on) are optional paid add-ons you switch on as you need them — each with a free month to try. The only exception is HDS health-data hosting, which requires a dedicated infrastructure redeployment and is quoted individually.

Built-in help is included in every plan: on any page, the “?” button opens the help article for the feature you are using. The built-in support centre (tickets, knowledge base, tutorials) is included too. For dedicated one-to-one support — personalised onboarding, configuration sessions with an expert, coaching as you go — switch on the eBrigade Coaching add-on: a paid option with a free first month, cancellable at any time from your workspace.

The 23 paid add-ons are billed on top of your plan, at a price that depends on your contact tier. The exact price is shown inside your eBrigade workspace when you open the module. Switching one on takes a single click and automatically starts a free month — you are only billed from day 31 if you keep it active, and you can turn it off at any time. HDS health-data hosting is the exception: it requires a dedicated infrastructure redeployment (within 48 hours) and is quoted individually, with no free trial.

Every euro you spend on your subscription earns Credits that you can convert into prioritised improvements on our roadmap. The paid packs let you accelerate that: vote, prioritise, or have a business feature built for you.

You can upgrade at any time, with no penalty — the new price is prorated for the current month. Downgrades take effect on the first day of the following month.

No setup fees, no maintenance costs, no per-user charge. The price you see is the price you pay. The only possible extras are the optional paid add-ons (each with a free first month), SMS beyond your included quota, and Credit packs — all optional and clearly shown.