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A dedicated space to ensure the continuity and performance of your operations.
All our services are operating normally. The servers located in France (AWS & OVH) as well as in Germany (IONOS) are operational and continuously monitored.
Operational
Operational
Operational
Here is the status of the trouble tickets that are currently open. Our teams treat each request according to its level of priority to ensure a quick resolution.
Pour contacter le support eBrigade et déclarer un incident, une anomalie ou une question technique, vous pouvez ouvrir un ticket directement depuis votre espace client.
Access to the Support Center and the Open a ticket button depends on the permissions assigned to you within your organization.
This means:
If you do not see the button: you do not have permission.
You must then contact your eBrigade administrator or your organization manager to activate access.
Avec eBrigade, vous n’êtes jamais seul.
Notre module Aide & Accompagnement vous guide à chaque étape : prise en main, configuration, bonnes pratiques, automatisations… tout est pensé pour que votre organisation gagne du temps dès le premier jour.
🎯 Ce que vous offre notre accompagnement :
✔️Un centre d’aide complet : guides, tutoriels, vidéos, FAQ.
✔️Une équipe support réactive : réponses rapides, assistance personnalisée.
✔️Des conseils adaptés à votre activité : sécurité civile, associatif, sport, entreprise, collectivité…
✔️Un suivi continu : pour optimiser votre usage et améliorer vos opérations.
✔️Un onboarding personnalisé pour déployer eBrigade sans stress.
🌟 Une aide pensée pour les équipes qui agissent
Que vous soyez une petite structure ou une organisation nationale, vous bénéficiez d’un accompagnement clair, humain et accessible, conçu pour vous aider à exploiter toute la puissance d’eBrigade.
You can test eBrigade for free and without obligation by clicking here.
Yes! A complete user manual is directly integrated into eBrigade. All you have to do is click on the “?” button located at the top right of your interface. The Help and Support module guides you step by step and makes it easier for all your teams to get started.
Yes, it is possible. You can ask us to develop the features you need through our co-financing program. You only pay a portion of the development cost, and the functionality is then integrated into eBrigade for all users. A collaborative approach that continuously enriches the tool.
Yes, absolutely. eBrigade is fully scalable: you only enable the features that are useful to you and hide the ones you don’t need. This way, you keep a clear interface adapted to your organization, without unnecessary complexity.
The all-in-one platform for managing your teams, activities, and operations.
Made in France
Secure hosting — Protected data.
