Your Need
By Objective
Your Activity
Institutional & Local Authorities
Associations & Federations
Unions & Institutions
Training & Education
NGO & Humanitarian
A dedicated space to ensure the continuity and performance of your operations.
All our services are operating normally. The servers located in France (AWS & OVH) as well as in Germany (IONOS) are operational and continuously monitored.
Operational
Operational
Operational
Here is the status of the trouble tickets that are currently open. Our teams treat each request according to its level of priority to ensure a quick resolution.
To contact eBrigade support and report an incident, anomaly or technical question, you can open a ticket directly from your customer area.
Access to the Support Center and the Open a ticket button depends on the permissions assigned to you within your organization.
This means:
If you do not see the button: you do not have permission.
You must then contact your eBrigade administrator or your organization manager to activate access.
With eBrigade, you're never alone.
Our Help & Support module guides you every step of the way: getting started, configuring, best practices, automations, etc. Everything is designed to save your organization time from day one.
🎯 What our support offers you:
✔️A complete help center: guides, tutorials, videos, FAQs.
✔️A responsive support team: quick responses, personalized assistance.
✔️Advice adapted to your activity: civil security, associations, sport, business, community, etc.
✔️Continuous monitoring: to optimize your use and improve your operations.
✔️Personalized onboarding to deploy eBrigade without stress.
🌟 Help designed for teams that take action
Whether you are a small structure or a national organization, you benefit from clear, human and accessible support, designed to help you harness the full power of eBrigade.
You can test eBrigade for free and without obligation by clicking here.
Yes! A complete user manual is directly integrated into eBrigade. All you have to do is click on the “?” button located at the top right of your interface. The Help and Support module guides you step by step and makes it easier for all your teams to get started.
Yes, it is possible. You can ask us to develop the features you need through our co-financing program. You only pay a portion of the development cost, and the functionality is then integrated into eBrigade for all users. A collaborative approach that continuously enriches the tool.
Yes, absolutely. eBrigade is fully scalable: you only enable the features that are useful to you and hide the ones you don’t need. This way, you keep a clear interface adapted to your organization, without unnecessary complexity.
The all-in-one platform for managing your teams, activities, and operations.
Made in France
Secure hosting — Protected data.
