Our services
We take care of
everything
Why entrust us with the hosting of your solution? We take care of everything from A to Z. Whether it is hosting (classic or HDS), maintenance, backups, security, support, etc...
Take advantage of the 360° service of the eBrigade cloud, free up your time to focus on your activities.
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VPS Hosting on IONOS servers
IONOS Partner
Based in Europe, our VPS servers are subject to European regulations for the protection of your personal data - GDPR. All your data is contained in a single powerful primary server.
In addition, a firewall will enhance security by allowing only legitimate connections, while others will be denied.
Advantages:
- Data center in Continental Europe
- Dedicated resources
- High security thanks to the internally configured firewall
- Unlimited traffic
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Secure 160 GB SSD Server
Powerful servers, an anti-failure protection strategy.
Storage is provided on a 160 GB SSD, allowing for instant startup and loading times.
The risk of failure becomes almost non-existent.
All of our primary servers make a copy on secondary servers at a different site to guard against all eventualities (fire, etc.)
Advantages:
- 160 GB storage capacity
- Ultra-fast startup
- Limited risk of failure
- 4 cores with 8GB of memory
- Disaster protection
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Security - SSL Certificate
The security of your data, a priority
We have subscribed to specific SSL certificates ensuring the protection of all your data and blocking all attempts of access by third parties.
256-bit encryption ensures optimal protection against all phishing attempts.
Advantages:
- SSL Labs certification level: Grade A
- Encryption up to 256 bits
- Anti-phishing protection
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Health data server
AWS Partner (Amazon)
You are assured of the protection of your data thanks to the certification for health data hosting ISO 27 001 standard.
Also, choosing an ECC type server allows us to scale the server's performance according to your needs.
Advantages:
- HDS certified health data protection
- Scalable performance
- ECC (Elastic Cloud Computing)
- ISO 27 001 certification
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Assistance technique
Technical support intervenes in resolving your operational or maintenance technical problems.
Our team addresses each of your questions within 24 hours and provides precise solutions tailored to your issue.
The handling of your IT bug occurs in several stages.
- Creation of a ticket on the page EBrigade Support
- Handling of your request within 24 hours
- Analysis of the encountered bug
- Problem correction
- Solution deployment
Each request is handled separately and receives its appropriate solution chronologically.
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Assistance support
The assistance support guides you in setting up and using your solution.
It supports you if needed and offers you personal training for the use of certain specific modules.
The assistance support follows these steps:
- Creation of the ticket on the page EBrigade Support
- Handling of your request within 24 hours
- Response to your request
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EBrigade Onboarding
Start your subscription accompanied by a product expert.
For a quick start with the application, let one of our product experts guide you.
During this half-hour Onboarding, one of our specialists will introduce you to the essentials of the platform and its features. The setup of your solution is facilitated by our quick and comprehensive training. This initiation starts from the setup of the product to its configuration.
As a gift, we offer you an explanatory video that allows you to take control of your application at your own pace.
Benefits of onboarding:
- Initiation conducted by a product expert
- Accelerated setup and onboarding
- Significant productivity time gains
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