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Contact our teams


Need to speak with the eBrigade team?

Accueil » Contact

How does it work?

Contact Sales

To contact eBrigade support and report an incident, anomaly or technical question, you can open a ticket directly from your customer area.

Envoyer un courrier ou un mail

118 AVENUE JEAN JAURES, 75019 PARIS

Par téléphone

Du lundi au vendredi : 9h 12h - 14h 17h

An anomaly to be corrected?

Contact the technical team

To contact eBrigade support and report an incident, anomaly or technical question, you can open a ticket directly from your customer area.

Accessing your Customer Centre

Accessing your Customer Centre

It is from this space that you can manage your subscription, your modules, your technical information... and access support.

Open the Support Center tab

Open the Support Center tab

This tab includes:
✔current tickets,
✔the responses of our teams,
✔Features to create a new ticket,
✔Your request history.

Click on Add Ticket

Click on Add Ticket

The Open Ticket button allows you to:
✔ describe the incident encountered,
✔ specify the level of criticality (blocking, semi-blocking, non-blocking),
✔ attach screenshots or documents,
✔ monitor the progress of the resolution.

Do you have a question about the product and its use?

Contact the user support team

With eBrigade, you're never alone.
Our Help & Support module guides you every step of the way: getting started, configuring, best practices, automations, etc. Everything is designed to save your organization time from day one.

🎯 What our support offers you:
✔️A complete help center: guides, tutorials, videos, FAQs.
✔️A responsive support team: quick responses, personalized assistance.
✔️Advice adapted to your activity: civil security, associations, sport, business, community, etc.
✔️Continuous monitoring: to optimize your use and improve your operations.

1,500+ organizations. 1 million users. One platform to manage it all.

Our impact

For more than 20 years, eBrigade has been supporting organizations that have an essential role: protecting, training, supervising, helping, serving, organizing.
With a robust, simple and sovereign platform, we help thousands of teams work more efficiently every day:
These results are not just numbers:
They are proof that a well-thought-out tool can transform the way teams organize, collaborate, and act.

1500

+

Organizations

1

M +

Users

20%

Time saved

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Want to know more?

Let's talk about your organization, your needs... and what eBrigade can transform for you.

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