When a major event occurs – flood, storm, snow, heat wave or health crisis – the Communal Civil Security Reserve plays a crucial role during the emergency.
But one aspect is often underestimated: the post-crisis phase.
Once the event is under control, the needs continue: support for the population, cleaning, security, distribution, administrative support, etc.
And it is precisely at this moment that the quality of the reserves’ organisation makes the difference.
This third use case explores how eBrigade can effectively manage post-crisis missions and provide a structured, sustainable and coordinated response.
The challenges of the post-crisis phase
The period following a crisis is often longer, more complex and more demanding than the emergency itself.
A large volume of missions scattered throughout the municipality
After an event, reservists often intervene in several areas:
- securing the affected areas,
- logistical support for residents,
- distribution of equipment,
- cleaning and rehabilitation,
- assistance in welcoming the population,
- administrative support,
- surveillance patrols.
These missions can last several days or weeks.
Inter-service coordination is essential
The reserve then works with:
- technical services,
- the municipal police,
- local associations,
- the prefecture,
- sometimes the SDIS or partner organizations.
Without a central tool, communication quickly becomes chaotic.
A need to trace and document all actions
The municipality often has to report:
- the number of hours committed,
- mobilized teams,
- the equipment used,
- of the interventions carried out.
This traceability is essential for the Communal Safeguard Plan, insurance, applications for aid or subsidies.
How eBrigade structures post-crisis management
eBrigade becomes the single coordination base as soon as the emergency has passed.
Real-time mission tracking
Each intervention can be created, described and tracked in the tool:
- place,
- type of action,
- responsible persons,
- mobilized team members,
- duration of the mission.
The manager keeps an overall view of the state of progress, which makes it possible to avoid duplication and to ensure complete coverage of the territory.
Centralized team management
The teams are organized according to:
- availability,
- skills,
- operational groups,
- Relief needed depending on the duration.
Reservists can be easily re-scheduled from one day to the next.
Essential information sharing
eBrigade allows you to instantly transmit:
- instructions,
- new priorities,
- changes in scope,
- feedback from the field,
- photos if necessary,
- daily reports.
This makes coordination with the town hall and partner services more fluid.
Automated archiving for feedback
All interventions are recorded.
The elected representatives then have a complete history:
- volume of activity,
- mobilization per person,
- time spent by type of mission,
- most affected sectors.
This feedback (RETEX) is invaluable for improving the PCS and anticipating future crises.
Example: Cannes after a flood
Cannes was hit by a flash flood that affected several neighborhoods.
The first 48 hours
The reserve carried out:
- securing flooded areas,
- help with the orientation of residents,
- distribution of the first emergency kits,
- assistance at the reception centre.
The following week: a massive volume of interventions
With eBrigade, the municipality was able to organise:
- 73 road cleaning missions,
- 41 door-to-door visits to identify needs,
- 19 administrative assistance interventions (declarations, assurances),
- 6 rounds to distribute water and equipment.
Managers coordinated more than 320 hours of engagement through the tool.
The essential role of the dashboard
With eBrigade:
- no mission has been forgotten,
- each intervention has been documented,
- the reservists have been divided according to their skills,
- The town hall was able to follow all the actions in real time.
The product feedback with automatic export was then integrated into the PCS to strengthen future procedures.
The benefits of modernised post-crisis management
A clear and global vision for the municipality
Elected officials can monitor all actions without having to continuously solicit field managers.
An important valuation of the work of reservists
Thanks to automatic tracking:
- hours committed,
- missions carried out,
- participation per person,
everything becomes measurable and communicable.
Better support for the population
The municipality responds more quickly to the needs of the inhabitants thanks to a structured and dynamic organisation.
Enhanced preparation for the future
Centralized history allows you to:
- identify vulnerable areas,
- improve prevention plans,
- refine the Communal Safeguarding Plan.
How your municipality can succeed in its post-crisis management in 5 steps
- Define the most common types of post-crisis assignments.
- Prepare templates in eBrigade (monitoring, cleaning, support, reception).
- Train managers in multi-team management.
- Centralize all field feedback from the application.
- Produce a complete RETEX with automatic exports.
In just a few days, the reserve can radically transform its effectiveness.
Conclusion
The post-crisis phase is often the most complex and energy-intensive.
With eBrigade, municipalities finally have a simple, powerful and structured tool to manage all the missions that follow a major event.
A better organized reserve means a better protected municipality — before, during and after the crisis.
