In a crisis situation, speed of mobilization is essential. But speed alone is not enough. Mobilizing people who are not adapted to the situation can slow down action, generate errors, and even aggravate the crisis.

The real challenge is therefore clear: to mobilise the right skills, immediately.

The classic trap: mobilizing people who are available rather than competent

Under pressure, mobilization is often based on a single criterion: immediate availability. We call those who respond the fastest, those we know, those who are “usually there”.

This intuitive logic leads to:

• unbalanced teams,
• critical skills gaps,
• unnecessary duplicates,
• premature fatigue of key profiles.

Crisis = specific skills, not generic

Each crisis mobilizes specific skills:

• operational coordination,
• sensitive communication,
• HR and logistics management,
• technical or regulatory expertise,
• relationship with partners or authorities.

Identifying these skills at the time of the crisis is already too late. They must be mapped upstream.

Structure the mobilization by profiles and authorisations

Effective management is based on a clear vision:

• the skills of each person,
• the roles it can play in a crisis situation,
• their specific authorisations or training,
• of his mobilization history.

eBrigade makes it possible to structure this information and to use it instantly, thanks to filters by role, skill or level of authorisation.

Know who is actually available

Availability is not just about “answering the phone”.
In a crisis, it is essential to know:

• who is already mobilized,
• for how long,
• on what mission,
• and who can take over.

With real-time visibility on the workforce, the crisis unit avoids over-solicitation and organizes a more sustainable mobilization.

Clearly assign assignments

Mobilizing a skill without a specific mission is tantamount to creating confusion.
Each person mobilized must know:

• what she has to do,
• For how long
• and to whom it reports.

The clear distribution of assignments allows for faster action and reduces friction between teams.

Controlled mobilization also protects the teams

Mobilizing well also means protecting people.
By structuring roles, durations and rotations, the organization limits:

• exhaustion,
• fatigue-related errors,
• and post-crisis demobilization.

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🎯 To remember

In a crisis situation, it is not the manpower that is lacking, but the proper use of the available skills.
👉 Structured mobilization makes the difference between disorderly reaction and controlled management.