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Introduction

In the construction and maintenance sector, operational complexity increases as the number of construction sites grows. Between remote sites, mobile teams, planned interventions, and unforeseen emergencies, many companies still operate with Excel, emails, and phone calls.
Result: loss of time, scheduling errors, and constant stress for managers.

A construction maintenance software allows for a transition from manual management to a structured, reliable, and scalable organization, adapted to field realities.


The Limitations of Excel for Multi-Site Maintenance

A Fragmented View of Construction Sites

Each site often has its own file or tab. It becomes difficult to know:

  • where the teams actually are,
  • which sites are under- or overloaded,
  • which interventions are delayed.

Almost Impossible Responsiveness

When an urgent breakdown occurs:

  • multiple technicians must be called,
  • availability must be manually checked,
  • skills must be manually cross-referenced.

This loss of time directly impacts customer satisfaction.

A High Risk of Errors

Double assignment, missed intervention, incorrect skill set sent to site…
Excel offers no operational security.


Concrete Use Case: A Multi-Site Construction Maintenance Company

Initial Situation

A maintenance company manages:

  • 5 active sites simultaneously
  • 20 field technicians
  • planned interventions (preventive)
  • urgent repairs (curative)

The organization relies on:

  • an Excel schedule
  • phone exchanges
  • limited overall visibility

Implementation of Construction and Maintenance Software

The company adopts construction maintenance software like eBrigade to centralize its entire organization.

Centralization of Sites and Construction Sites

All sites are visible in a single tool:

  • by geographical area
  • by intervention type
  • by priority level

The manager has an instant overview of global activity.


Intelligent Management of Field Teams

Fast and Relevant Assignment

For each intervention, the software allows you to:

  • view available technicians
  • check their skills
  • avoid scheduling conflicts

With a few clicks, the right person is sent to the right place.

Adaptation to Unforeseen Events

In case of absence or emergency:

  • the schedule updates in real time
  • reassignments are immediate
  • the impact on other sites is instantly visible

Real-Time Intervention Tracking

Each operation is:

  • planned
  • tracked
  • logged

Managers know:

  • what is in progress
  • what is completed
  • what is falling behind

This traceability is essential in construction maintenance.


Measurable Benefits for the Company

After a few weeks of use:

  • ⏱️ –30% of time spent planning
  • 📉 Significant reduction in scheduling errors
  • 🚀 Improved responsiveness to emergencies
  • 👷‍♂️ Better distributed field teams
  • 📊 Clear overview of workload per site

The company gains in efficiency, reliability, and peace of mind.


Why This Use Case Is Key for Construction Maintenance

Multi-site maintenance is one of the most complex cases in construction.
A construction maintenance software then becomes a strategic tool, capable of:

  • supporting growth
  • improving service quality
  • professionalizing internal organization

👉 To go further, discover how construction maintenance software can sustainably structure your operations.