Even if the serenity of the partners is essential for them to achieve high results, it is necessary to ensure a good employee experience. But what is it about? How can it be developed? How does HR digitalization improve it? How can it be measured?

We answer all your questions!

What is the employee experience?

A marketing concept, it encompasses many things such as: the entirety of the exchanges and achievements experienced by an employee during his professional activity, from his arrival to his departure. It’s the employee experience. This is similar in many ways to the notion of customer experience: in fact, the employee is the customer of HR, and more generally, of his company.

The employee experience guarantees three real objectives:

• Attracting talent
• Promoting the integration of employees
• Taking care of employees on a daily basis

And many others, inferior but nevertheless essential to the smooth running of business life:

• Enrich performance
• Engage and Stimulate Employees
• Participate in the personal development of employees in the professional environment and in the social climate

The employee experience is an employee journey accentuated by several stages:

• Employer branding
• Onboarding
• Offboarding
• Everyday life at work
• Recruitment

How to boost the employee experience?

How can this concept be perfected? How can you simplify the daily life of your employees and thus contribute to their development and the performance of your members?

Don’t worry, there are many ways to stimulate this experience. First, let’s define the objectives:

Attract:

• Website
• Job offers
• Employee testimonials
• QWL (Quality of Life at Work) label
• Social Media Pages

Incorporate:

• Arrival kit
• Advance notification of arrivals
• Team Meals
• Astonishment Report
• Computer device

Enchant:

• Internal communication
• Skills Development
• Flexibility
• Coaching
• Feedback and valuation
• Giving meaning
• Initiatives related to life in the workplace

How does HR digitalization help improve the employee experience?

First of all, through his or her employee career, the partner is in constant correspondence with the Director of Human Resources: Arrangement of working hours and leave, payslips, appointments, employment contracts, absences, etc. All this will lead this digital transformation to be able to take part in the enhancement of the employee experience. It is true that administrative management can be very tedious, both for the employee and for the human resources managers. And this is where we will be able to talk about HR digitalization.

Thanks to human resources management software, you will then be able to make the functioning between employees and HR as clear and operational as possible. The goal is to make the day-to-day administrative tasks easier for your employees. This will allow them to better focus on their functions. As far as the HR department is concerned, it’s a real time saver for them!

Many nascent software programs incorporate means associated with engagement and well-being: with all the changes that are constantly evolving such as digital transformation, teleworking, sourcing, dematerialization… These systems promote social dialogue between members and contribute to good cohesion within the teams.

As you can see, HR digitalization will give rise to an easier process but also to a real strength of business, evolution and performance from the members whose daily lives will be facilitated. And to top it all off, a strong added value!

How can it be measured?

To measure it, it is sufficient for the administration to evaluate the satisfaction of employees in their daily lives.

Are your processes not yet digitized? A form to be filled out must be sent to all of your employees, who will then respond to it by expressing their feelings. It is possible to put empty boxes in it, if ever one of your employees wishes to express himself freely. We mentioned a little earlier in the article, the nascent software that is gradually taking its place and is proving to be excellent management solutions… Among them, eBrigade. This intuitive and collaborative solution measures the well-being of your employees through the implementation of a voting system. Feedback from employees can be sent to line managers. One of your main objectives or needs is to evaluate the quality of life of your employees? It will then be necessary to pay attention to their answers and act immediately if necessary.

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