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Hospital on-call is a specific organization of working time in hospitals and clinics. Whether we are talking about normal on-call duty, night care or exceptional on-call duty, it is essential to know the rules, schedules, allowances and associated rest periods.

Find out in this article everything you need to know about on-call duty for interns, nurses and health professionals.


What is normal custody?

Normal custody generally corresponds to:

  • Night shift, once a week, from 6:30 p.m. to 8:30 a.m. the next day.
  • Childcare on Sundays or public holidays, once a month, from 8:30 a.m. to 6:30 p.m.

In some hospitals, Sundays can be combined with night shifts, creating a 24-hour on-call basis, paid twice.

Important rule: an intern cannot work more than 24 consecutive hours.


Organization of on-call schedules

According to the number of interns in the department:

  • More than 5 boarders: the boarders fill in the on-call roster themselves.
  • 4 interns or less: the schedules are completed by senior doctors.

⚠️ Interns are not obliged to work overtime nights without justification.


Safety Rest: Protect Your Health

After each night shift, safety rest is mandatory:

  • Duration: 11 consecutive hours
  • Objective: total interruption of all hospital or university activity

This time is not deducted from the salary and allows for optimal mental and physical recovery.


Compensation for guards

Normal Guard

  • Full ageing: €119.02 gross
  • Half-ageing: €59.51 gross

Additional Custody

  • Full ageing: €130.02 gross
  • Half-ageing: €65.01 gross

⚠️ Since 2016, all weekend and public holiday on-call duty has been paid €130.02.

Monthly limits

  • Less than 4 weeks: maximum 16 on-call (€1,904.35 gross)
  • Less than 5 weeks: maximum 20 on-call hours (€2,380.44 gross)

Guards in other establishments

Interns can be on call in another department or hospital. Conditions:

  • Prior agreement of the heads of schools
  • Official agreement specifying the safety rest
  • Respect for the current internship for interns

Special cases and exceptions

  • Pregnancy: pregnant interns and nurses no longer do night shifts from the 3rd month.
  • Transplantation or removal of organs: exemption from on-call duty with compensation and safety rest maintained.
  • On-call hospital staff: requires a minimum of 4 interns to form an on-call line.
  • Additional allowance: €20 for unforeseen or displaced on-call duty, €59.50 for cumulative 5-hour slots.

Optimize on-call management with software

Managing hospital on-call schedules can be complex and time-consuming. To better organize your teams, reduce errors and comply with legal obligations, software like eBrigade allows:

  • Automated management of schedules and on-call
  • Automatic calculation of benefits
  • Compliance with safety rest
  • Optimized planning for interns and nurses

Try eBrigade to simplify on-call management